Privacy Policy
Revised Privacy Policy (August 2024)
Welcome to the silkflowersfactory.com Privacy Policy. We value your privacy deeply and are committed to protecting your personal information. This policy explains how we gather, use, and share your data, as well as how you can manage your privacy rights.
Information We Collect
We collect personal information that you willingly provide when you show interest in our products or services, participate in activities on our Site, place an order, or contact us. The types of personal information we may collect include:
- Personal Data: Your name, email address, phone number, and other contact information.
- Payment Information: Details such as credit card numbers and billing information.
- Account Information: Passwords, account preferences, and settings.
- Usage Data: Insights into how you interact with our website, products, and services.
- Device Data: Information about the device you use to access our services.
How We Use Your Information
We use the personal information collected through our Site for various business purposes, as outlined below. We rely on our legitimate business interests, contractual obligations, your consent, and/or compliance with legal requirements to process your personal data. Specifically, we use your information to:
- Provide and Operate Our Services: This includes processing orders, offering customer support, sending order updates, communicating with you, and ensuring the security of our services.
- Send Marketing and Promotional Communications: If you have opted in, we may use your personal information to send you marketing and promotional messages. You can unsubscribe from these communications at any time.
- Comply with Legal Obligations: We may share your information when legally required to do so, such as in response to a law, governmental request, court order, or legal process.
We do not sell, trade, or otherwise share your personally identifiable information with outside parties without prior notice, except as outlined in this policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies, like web beacons and pixels, to collect and store information on your device. These small data files, often containing a unique identifier, help us improve your browsing and shopping experience. By remembering your preferences and understanding how you interact with our website, these tools allow us to offer a more personalized and relevant shopping experience.
If you prefer not to accept cookies, you can adjust your browser settings to block all cookies or to notify you when a website attempts to use cookies. The method for disabling cookies varies by browser, so please refer to your browser’s Help section for detailed guidance. Keep in mind that rejecting or blocking all cookies may affect your ability to fully use our services, as some cookies are essential for site functionality.
Data Security
Protecting your personal information is a top priority for us. We have implemented strong security measures to safeguard your data from unauthorized access, disclosure, modification, and destruction. Our security practices include:
- Encryption: We encrypt sensitive information, such as payment data, during transmission and storage using industry-standard protocols like TLS (Transport Layer Security) and AES (Advanced Encryption Standard).
- Access Controls: Personal data access is limited to authorized personnel who need it for their job duties. We use role-based access controls to ensure that individuals can only access the data necessary for their roles.
- Regular Security Audits: We conduct regular security audits and assessments to identify and fix potential vulnerabilities in our systems. This includes penetration testing, vulnerability scans, and reviewing our security policies and procedures.
- Secure Payment Processing: We partner with PCI-DSS compliant payment processors to ensure your payment information is handled securely, following industry best practices.
While we strive to protect your personal information, please be aware that no method of data transmission over the Internet or electronic storage is entirely secure. We encourage you to take additional precautions, such as using strong passwords and keeping your login details confidential, to further protect your data.
User-Generated Content
Any content you post on our Services, such as product reviews, becomes public and can be accessed by anyone. We cannot control who views this information or ensure its privacy or security. We are not responsible for the privacy, security, accuracy, or misuse of any publicly shared information.
Third-Party Websites and Links
Our Site may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices, security, or the accuracy of information on those websites. Information shared on third-party platforms may be publicly visible and is beyond our control. The inclusion of these links does not imply endorsement unless explicitly stated.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any updates by posting the revised policy on this page. We encourage you to review this privacy policy regularly. Changes to this policy take effect once posted on this page.
Compliance with Privacy Regulations
We adhere to all relevant privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the Virginia Consumer Data Protection Act (VCDPA). This policy also aligns with the requirements of the new 2024 U.S. Data Protection Act, which imposes additional obligations on data controllers and processors regarding transparency, consent, and data security.
How to Contact Us
If you have any questions or concerns about this privacy policy or wish to exercise your privacy rights, please contact us by email or mail using the following details:
Ya Ya Creations
13155 Railroad Ave.
City Of Industry, CA 91746
sales@silkflowersfactory.com
Your Consent
Please review this Privacy Policy carefully. By using or accessing our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using or accessing our Services.
For further details, please refer to our Terms and Conditions section, which outlines the use, disclaimers, and limitations of liability governing our website.